+49 (0) 8362 - 9860
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Informations A - Z

A
Allergy - please let us know if you are an allergy sufferer and need a sufferers special room and/or special bedclothes. To make sure we meet all you requests it is best to inform us at least one day prior to your arrival.

B
Baths - Königliche Kristall-Therme, about 1 km far from our hotel. Reduced tickets at the reception.
Bathrope - available at the reception on payment of a charge of 3 Euro for your whole stay.
Blankets - you can find in your wardrobe in your room.
Bus-station - Schwangau B 17 (Rathaus und Schlecker Market - about 100 meter walking distance from the hotel. Time table at the reception.

C
Change of towels - if you need new towels please put your used one into the washbasin or the shower.
Check-in - from 2.00pm-8.00pm
Check-out - from 7.00am - 11.00am
Copies - at the reception, 20 cent per copy
Credit-Cards - Euro-Card, Visa-Card and EC-Card accepted.

D
Direct-dialing - your can also receive calls with your room telephone, eg. room 5= +49 (8362) 9861-05 or room 15= +49 (8362) 9861-15

G
Garage - 8,- Euro per day

I
Information - further information at the reception and in the Tourist Information, only 100 metres from our hotel.

L
Loundry-service - The laundry-bags are in your wardrobe. If you want to use our laundryservice please place your laundry bag clearly visible in your room, befor our staff cleans your room. We will return your laundry washed and ironed not later than 6 pm. The costs vary depending on the quantity from 10,- to 20,- Euro.
Lounge - located in the ground floor in the area of the rooms 35 - 41. Access to the lawns for sunbathing and the patio with beautiful view of the castle.
Luggage-service - Please let our reception-staff know if you need help with your luggage.

N
Newspapers - daily newspaper in our breakfas-room.

P
Pedicure - massages and cosmetic treatments in our "Bacchus-Therme" - Please ask for appointments at our reception.
Pillows - Please inform wour reception-staff know if you need other pillows (pillows for allergy sufferers, pillows with more or less filling). Direct dialling: 200
Post cards - available at the reception

S
Safe - there is a central safe at the reception where you can deposit your objects of value free of charge
Sauna - free use of the saune in our Bacchus-Therme from 5 pm to 9.30 pm
Sewing kit - available for rent at the reception (for free)
Slippers/bathing shoes - available at the reception on a purchase-price of 3 Euro
Sport equipment - please inform our reception staff if you want to borrow sledge, skis, skiclothing/ - shoes, bicycles sports-clothing etc.
Stamps - available at our reception or at the post agency (in Feneberg supermarket) which is located across the street.
Steam bath - in our "Bacchus-Therme", open from 5 pm to 10pm

T
Telefax - at the reception, 20 cent per page national, 50 cent international
Ticket-Service - we can reserve tickets for your visit of the castle. Please inform our reception-staff on the previous day befor 5 pm
Toiletries - like toothpaste, tooth-brush, shaver etc. available at the reception

U
Umbrellas - can be borrowed at the reception, free of charge

W
Washing-service - Washing-machine, dryer, washing-line and ironing-board is available in our laundry-room. Please ask for the key at our reception. One washing-programme costs 2 Euro. One drying-programme, depending on the quantitiy 1 or 2 Euros. The usage requests 1-Euro-coins.
Wellness - You can use our Wellness-area from 9 am to 9.30 pm. Sauna and steam-bath can be used from 5 pm to 9.30 pm. Earlier use on request.