Allergy - please let us know if you are an allergy sufferer and need a sufferers special room and/or special bedclothes. To make sure we meet all you requests it is best to inform us at least one day prior to your arrival.
Arrival - Your room is available from 2 pm
Adapters / charging cables - adapters for sockets / charging cables for mobile phones are available at the reception
Bacchus Therme - or wellness area in the basement of the hotel. The sauna and steam barth are heated from 5 pm to 9.30 pm
Baby cots - of course we will prepare one for you per room free of charge, please specify by booking
Baggage service - if you need help carrying your luggage, please let us know at reception
Bathrobe - to borrow for a fee of of 3 euro for your entire stay, available at the reception
Blaths - Königliche Kristalltherme in the Kurpark, approx. 1 km away. Wide range of cosmetics an massages
Bathroom stool - if you require a stool for the bathroom, please let us know if possible when booking or directly at the reception
Blankets - extra blankets can be found in your wardrobe
Bicycle garage - can be found in the inner courtyard, easy to open whth your room card. Sufficient sockets for charging the batteries for your e-bike are available.
Bus-stop - Schwangau B 17 (Rathaus und Schlecker Market - about 100 meter walking distance from the hotel. Time table at the reception.
Change of towels - if you need new towels please put your used one into the washbasin or the shower.
Check-in - from 2.00pm-8.00pm
Check-out - from 7.00am - 11.00am
Copies - at the reception, 20 cent per copy
Credit-Cards - Euro-Card, Visa-Card and EC-Card accepted.
Fax - at the reception, 20 cents/page
Foot care - these application is currently only possible in the Royal Crystal Spa / Königliche Kristalltherme
Garage - 8,- Euro per day
Hygiene items - such as toothpaste, toothbrushes, razors, etc. are available at the reception
Information - at the reception we try to support you as best as possible with the planning of your holiday, you will also find current events on the notice board next to the breakfast room. Your can get evertything else from the Tourist Information in the Schlossbrauhaus, 350 meters from the hotel.
Loundry-service - your will finde the bags for your loundry in the wardrobe. Please place your laundry bag clearly visible in your room, before our staff cleans your room. We will return your laundry washed and ironed not later than 6 pm. The costs vary depending on the quantity from 10,- to 30,- Euro.
Linen change -should you wish your bed linen to be changed every day, we can organize this for you at an additional cost of 10,- Euro /day
Lounge - located in the ground floor in the area of the rooms 35 - 41. Access to the lawns for sunbathing and the patio with beautiful view of the castle.
Luggage-storage, secured - Please let our reception-staff know if you need help with your luggage.
Massages - please make an appointment with our masseur at the reception. He works on a self-employed basis and comes the the hotel on request, so pay him directly in cash.
Newspapers - the daily newspaper you can find in our breakfast-room or at the reception.
Pedicure - massages and cosmetic treatments in our "Bacchus-Therme" - Please ask for appointments at our reception.
Pillows - Please inform our reception-staff if you need more or other pillows (pillows for allergy sufferers, pillows with more or less filling). Direct dialling: 200
Restaurant - the "Wirtshaus im Weinbauer" is managed by the Egger family, telephone 08362-986191. Please refer to the current notice for opening hours, as these vary between summer and winter. Fixed days off are usually Wedensday and Thursday. Please note that you cannot add the restaurant bill to your room bill.
Reception - open daily from 7am, in winter until 9.30 pm, in summer until 10 pm. Extension from room 200
Safe - there is a central safe at the reception where you can deposit your objects of value free of charge
Sauna - free use of the sauna in our Bacchus-Therme from 5 pm to 9.30 pm (if the weather is bad, please contact us for earlier sauna times)
Sewing kit - available for rent at the reception (for free)
Shoeshine / shoe shine machine - can be found in the lounge at the end of the floor of the rooms 35 - 41
Slippers/bathing shoes - available at the reception on a purchase-price of 3 Euro
Sport equipment - please inform our reception staff if you want to borrow sledge, skis, skiclothing/ - shoes, bicycles sports-clothing etc.
Stamps - at the post office (in Feneberg supermarket) which is located across the street.
Steam bath - in our "Bacchus-Therme", open from 5 pm to 10pm
Taxi - Taxi center Füssen, telephone: 08362-6222
Telephone - you have a telephone in the room for internal communication: No. 200 Reception - other rooms 1-Room Number e.g.: Room 1 = 101 / Room 15 = 115. If you need a mobile phone for rent, please ask at the reception.
Ticket-Service - we can reserve tickets for your visit of the castle. Please inform our reception-staff on the previous day befor 5 pm
Thermal bath ticket - discounted tickets for the Kristalltherme Schwangau are available at the reception, pleas pay in cash
Towel change - as soon as you need new towels, please simply put the used ones in the sink or in the shower
Umbrellas - can be borrowed at the reception, free of charge
WiFi - free of charge "HotelWeinbauer guest"
Washing machine - you will receive the key for our laundry room at the reception. There you will find a washing machine and dryer, rotary clothes dryer and ironing board. The costs per wash are 4 x 1.00 Euro, for the dryer also 4 x 1.00 Euro. Please have 1 Euro coins ready.
Wellness - You can use our Wellness-area from 9 am to 9.30 pm. Sauna and steam-bath can be used from 5 pm to 9.30 pm. Earlier use on request.
Whirlpool - in our Bacchus thermal baths in the basement. Please have 3 x 1 Euro coins ready for this. The pool fills up fresh for you and is cleande again after 15 minutes of operation. You can get whirlpool additives free of charge at the reception.
Wake up call - Please let us know the time at the reception